Data Protection
We use 256-bit SSL encryption to secure your personal and financial information.
Data Collection
We collect only essential data to provide and improve our banking services.
Data Sharing
Your data is shared only with consent or as required by law for compliance.
Your Rights
Access, correct, or delete your personal data at any time.
Cookies
We use cookies to enhance your online banking experience and security.
Policy Updates
We may update this policy and will notify you of significant changes.
1. Introduction
Gemini Bank is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal and financial information when you use our banking services, including online banking, wire transfers, and account management. By using our services, you consent to the practices described in this policy.
2. Information We Collect
We collect information necessary to provide secure and efficient banking services, including:
- Personal Information: Name, address, email, phone number, Social Security Number, and other identification details provided during account setup or verification.
- Financial Information: Bank account numbers, transaction history, credit/debit card details, and payment records.
- Technical Information: IP addresses, browser types, device identifiers, and login times for security and fraud prevention.
- Behavioral Data: Usage patterns, such as frequency of transactions or interactions with our platform, to improve services.
3. How We Use Your Information
Your information is used to deliver and enhance our banking services, including:
- Processing transactions, such as deposits, withdrawals, and wire transfers.
- Verifying your identity to prevent fraud and unauthorized access.
- Complying with legal and regulatory obligations, such as anti-money laundering (AML) and Know Your Customer (KYC) requirements.
- Providing customer support and resolving issues related to your account.
- Analyzing usage trends to improve our platform’s functionality and user experience.
- Sending account-related notifications, such as transaction confirmations or security alerts.
4. Data Sharing
We do not sell or rent your personal information. We may share your data under the following circumstances:
- Service Providers: With trusted third parties who assist in transaction processing, fraud detection, or customer support, under strict confidentiality agreements.
- Regulatory Compliance: With government agencies or regulatory bodies as required by law, such as for tax reporting or AML checks.
- Legal Processes: In response to court orders, subpoenas, or legal investigations.
- With Your Consent: For specific purposes, such as sharing with financial partners for joint services.
5. Data Security
We employ industry-standard security measures to protect your information, including:
- 256-bit SSL encryption for data transmission.
- Secure storage on servers with restricted access.
- Regular security audits and vulnerability assessments.
- Multi-factor authentication and transaction PINs for account access.
Despite these measures, no online system is entirely secure. You are responsible for maintaining the security of your login credentials.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate or outdated information.
- Deletion: Request deletion of your data, subject to legal retention requirements.
- Opt-Out: Opt out of non-essential communications, such as marketing emails.
- Portability: Request a transferable copy of your data in a standard format.
To exercise these rights, contact our support team at support@gemini.manix.online.
7. Cookies and Tracking
We use cookies and similar technologies to:
- Authenticate users and maintain session security.
- Analyze platform usage to improve functionality.
- Personalize your experience, such as remembering your preferences.
You can manage cookie preferences through your browser settings, though disabling cookies may affect platform functionality.
8. Policy Updates
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated via email or through our platform. Continued use of our services after updates constitutes acceptance of the revised policy.
9. Contact Us
For privacy-related questions or to exercise your data rights, contact our support team at support@gemini.manix.online or through our online banking platform.